Bristol Airport Cars - taxi transfer service (Bristol, Heathrow, Gatwick) - call free 0800 824 7033

13/11/2018   22:04

Bristol Airport Cars FAQs

Here are some of our most frequently asked questions. If you still can't find what you are looking for please contact us and our friendly staff will be able to help.

How do I get a quote or make a booking?

Please use the Quick Quote box on the right hand side of this page, or from the homepage. Once the system has provided you with a quote, there is the option to book your journey.

My location / airport isn’t listed?

Please select the 'request a quote' option from the menu bar, and enter your journey details. We will review your request and email you a quote.

Can I book a car for a journey in the next 24 hours?

We can accommodate short notice bookings, but request that you call the office on 0800 824 7033 to ensure that a car is available to meet your needs.

What happens after I’ve completed and submitted the booking form?

You will receive an automated email with a unique booking reference number. The office will then send you a further email to confirm that your car is booked. You can now be assured that your booking is confirmed and your driver will turn up on the day and time requested.

What if I haven't received a confirmation email?

You should receive confirmation of your booking from the office within 24 hours. If after 24 hours you have not received a confirmation email, please call us on 0800 824 7033 to check what is happening.

How do I meet my driver at the airport?

The easiest way to meet your driver is with our ‘Meet & Greet’ service. Using this service, your driver will be standing in the arrivals hall with your name (or company) on a board. This service costs £5 and covers all parking charges and driver waiting time.

Alternatively, your driver will contact you shortly after you have landed and arrange to meet you once you have collected any luggage. Please note, this option is only available to passengers that have provided us with a mobile number.

What happens if my flight arrives early or late?

We monitor all flight arrival times so your driver will be there on time with no extra charge to you.

How do I pay for my journey?

If you would like to pay by card, either call the office with your card details, or let us know in advance and we will have a card machine available in the car on the day. Otherwise, please pay cash to your driver on the day.

Does my fare include a tip?

There is no tip is included in the price. Giving a tip is discretionary and completely up to you.

I need a receipt for my journey, when do I get a receipt?

If you pay by card in advance, we can email you a receipt. Alternatively, your driver can give you a receipt on the day.

Can I open an account with you?

For regular bookings and corporate accounts, please call the office on 0800 824 7033.

Not using the airport. Click here for a personalised quote

Quick Quote

If you cannot find the journey details you are looking for please request a FREE quote for any journey you are planning.

All major credit cards accepted with our in car payment facility